| Issue ID | 1397232 |
| Internal NHTSA # | 11012672 |
| Manufacurer | Mercedes-Benz USA, LLC. |
| Brand | MERCEDES BENZ |
| Model | E350 |
| Model Year | 2010 |
| File date | 11/04/16 |
| Component | AIR BAGS |
| Product type code | VEHICLE |
| Description of the problem | Tl* takata recall. The contact owns a 2010 mercedes-benz e350. The contact stated that nhtsa campaign number: 16v081000 (air bags) exceeded a reasonable amount of time for repair. In addition, the passenger side air bag warning indicator illuminated. The contact received the recall notification over a year ago. The dealer (hoehn motors, 5475 car country dr, carlsbad, ca, 92008) stated that the parts were unavailable for the repair and they were unsure when they would be available. The dealer referred the contact to the manufacturer. The manufacturer was contacted and stated that the recall was just precautionary, and that they had not experienced a failure or deaths. No further assistance was offered. The contact had not experienced a failure. Vin tool confirms parts not available. |
| Vehicle Mileage at Failure | |
| Number of Occurences | |
| Source of the issue | HOTLINE VOQ |
| City and State | SANTEE, CA |
| VIN pattern | WDDHF5GB8AAXXXXXX |
| Was vehicle invloved in a crash? | N |
| Was vehicle involved in a fire? | N |
| Was incedent reported to police? | N |
| Was medical attention required? | N |
| Was part original equipment? | |
| No. of injured persons | |
| No. of fatalities | |
| Date of purchase | 07/08/26 |
| Was original owner? | N |
| Anti-lock brakes | N |
| Cruise control | N |
| Number of cylinders | |
| Drive train type | |
| Transmission type | |
| Vehicle speed | |
| DoT tire identifier | |
| Tire size | |
| Location of tire code | |
| Type of tire failure code | |
| Was defective tire repaired? | |
| Date of manufacture | |
| Type of child seat code | |
| Type of restraint | |
| Dealer's name | |
| Dealer's telephone number | |
| Dealer's city | |
| Dealer's state code | |
| Dealer's ZIP code |